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Privacy policy.

GardX International Ltd is registered in England and Wales under Company Number 05465377 with its registered office at 2nd floor, Lake House, 2 Port Way, Port Solent, Hampshire PO6 4TY United Kingdom ("GardX, We, You and Our").

GardX Protection Ltd is registered in England and Wales under Company Number 4951862 with its registered office at 2nd floor, Lake House, 2 Port Way, Port Solent, Hampshire PO6 4TY United Kingdom ("GardX, We, You and Our").

GardX Assure Ltd is registered in England and Wales under Company Number 09339557, FCA Firm Reference Number 711212, with its registered office at 2nd floor, Lake House, 2 Port Way, Port Solent, Hampshire PO6 4TY United Kingdom ("GardX, We, You and Our").

GardX Assure Privacy Policy


We value our customers' privacy and have taken great care to ensure the security of all transactions.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

The Purpose of This Notice

GardX is committed to meeting its obligations under the Data Protection Act 2018, the UK GDPR (including the Data Protection, Privacy and Electronic Communications Amendments 2019 DPPEC) and the Privacy and Electronic Communications Regulations (PECR). GardX will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. GardX will only use data in ways relevant to conducting its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. GardX will take due care in the collection and storage of any sensitive data. GardX staff and its agents will do their utmost to keep all data accurate, timely and secure.

This notice

  • 3.1    Is designed to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information. In the course of providing you with products and services we will collect and process information that is commonly known as personal data.
  • 3.2    Describes how we collect, use, share, retain and safeguard personal data.
  • 3.3    Sets out your individual rights. We explain these later in the Notice but in summary these rights include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.

What is Personal Data?

Personal data

  • 4.1    Is information relating to an identified or identifiable natural person. Examples include an individual's name, age, address, date of birth, their gender and contact details.
  • 4.2    May contain information which is known as special categories of personal data. This may be information relating to an individual's health, racial or ethnic origin, political opinions,

In some situations, we may request your consent to market our products and services to you, to share your data or to transfer your data outside the European Economic Area. Where we require consent, your rights and what you are consenting to will be clearly communicated to you. Where you provide consent, you can withdraw this at any time by contacting our Data Protection Officer at [email protected]

We will retain your personal data at the end of any contractual agreement for a period of SEVEN years. Where you have submitted a claim, we will retain your data for a period of SEVEN years.
Where you have requested a quote, we will retain your personal data for SIX months, where you have contacted us for details of our services and products, we will retain your personal data for THREE months. Where you make a complaint, we will retain the data for SEVEN years. Where you or law enforcement agencies inform us about any active investigation or potential criminal prosecution, we will comply with legal requirements when retaining this data.

The retaining of data is necessary where required for contractual, legal, or regulatory purposes or for our legitimate business interests for statistical analysis (profiling) and product development and marketing purposes.
Sometimes we may need to retain your data for longer, for example if we are representing you or defending ourselves in a legal dispute or as required by law or where evidence exists that a future claim may occur.

You should be aware that we use automated decision making (services/tools and techniques) to check for customer suitability to our products. For example, we might perform a credit search to check an individual's solvency and credit rating. We also analyse data to identify products and services that customers may be interested in; this is commonly known as profiling. You have the right to object to the use of profiling activities and the use of automated decision making (services/tools and techniques).
You should also be aware that we may share your data with certain agencies to prevent fraud.

Please contact our Data Protection Officer if you object to the use of, or you have any questions relating to the use of, your data, the retention of your personal data. You can opt out of receiving marketing services by emailing us at [email protected]

Product Specification

The specifications contained on our website are for information purposes only as we cannot confirm the exact specifications of the products. If you require any specific information about a product, please email us at [email protected]

Intellectual Property Rights

Our website is published by GardX and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this website is copyright of GardX or their service and technology providers. Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as an information resource for GardX products. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution, or republication without the prior written permission of GardX is prohibited.

The trademarks, logos and service marks shown on the GardX web site, unless otherwise specified, are the trademarks of GardX. No rights are granted to use any of them in any manner whatsoever. Any infringement of GardX's rights will result in appropriate legal action being taken against you.

How Does Your Browser Protect You and Your Data?

Most modern web browsers, such as Internet Explorer and Firefox, support 'secure mode' and standard security protocols. Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select OPTIONS on the VIEW menu and then click the SECURITY tab. Once all the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site.

Online security is constantly evolving so, if you are using older versions of a web browser, we recommend you update your browser to the latest version in order to take full advantage of the improved security features.

Disclaimer and Liability

All express warranties, representations, conditions of any kind or other terms implied by statute or common law with respect to our web site or the information, content, materials, or products included on our web site are hereby expressly excluded to the fullest extent permitted by law.
GardX shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of GardX, its employees or agents, which arise out of or in connection with the use of our web site or the information, content materials or products included on our website, except in respect of death or personal injury caused by GardX's employees' or it's agents' proven negligence. GardX does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website.

Misuse Statement

GardX reserves the right to prevent your usage of our site if you misuse the contents contained within this website in any manner. GardX is the final arbiter as to what shall constitute misuse and its decision will be final.

Secure Shopping

When you use our online shop, we use the SagePay automated online payment service provided by SagePay to ensure that your credit card information is treated with the highest standards of safety and confidentiality. At no time is information about your credit card held on our servers. All transaction information passed between us, and the SagePay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted, and any messages sent to your servers from SagePay are signed using MDS hashing to prevent tampering.

You can be completely secure in the knowledge that nothing you pass to the SagePay servers can be examined, used, or modified by any third parties attempting to gain access to sensitive information. Once on SagePay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data that SagePay holds is extremely secure and SagePay are regularly audited by the banks and banking authorities to ensure it remains so.
If you are still concerned about ordering electronically, you can place your order by calling us directly on 01243 376426 from 9.00 a.m. to 5.30 p.m. (GMT), Monday to Friday.

Your Rights

Individuals are provided with legal rights governing the use of their personal data. These grant individuals the right to understand what personal data relating to them is held, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on its processing. Individuals can also request the deletion of their personal data.

These rights are known as Individual Rights under the Data Protection Act 2018 and the UK GDPR. The following list details these rights:

  • 13.1    The right to be informed about the personal data being processed.
  • 13.2    The right of access to your personal data.
  • 13.3    The right to object to the processing of your personal data.
  • 13.4    The right to restrict the processing of your personal data.
  • 13.5    The right to rectification of your personal data.
  • 13.6    The right to erasure of your personal data.
  • 13.7    The right to data portability (to receive an electronic copy of your personal data).
  • 13.8    Rights relating to automated decision-making including profiling.

Individuals can exercise their Individual Rights at any time. As mandated by law we will not charge a fee to process these requests, however if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

In exercising your Individual Rights, you should understand that in some situations we may be unable to fully meet your request, for example if you make a request for us to delete all your personal data, we maybe required to retain some data for the performance of your contract, taxation, prevention of crime and for regulatory and other statutory purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.
The flow of data within the insurance sector is complex and we ask you to keep this in mind when exercising your 'rights of access' to your information. Where we may be reliant on other organisations to help satisfy your request, this may impact on timescales.

If you require further information on your Individual Rights or wish to exercise your Individual Rights, please contact our Data Protection Officer by email at [email protected] or in writing to the Data Protection Officer, 2nd floor, Lake House, 2 Port Way, Port Solent, Hampshire PO6 4TY United Kingdom.

Protecting Your Data

We will take all appropriate technical and organisational steps to protect the confidentiality, integrity, availability, and authenticity of your data, including when sharing your data within our companies and authorised third parties.

Data Protection Officer

To comply with our legal obligations and to ensure data privacy and protection has appropriate focus within our organisation we have a Data Protection Officer who reports to our senior management team. The Data Protection Officer's contact details are as follows; [email protected]


If you are dissatisfied with any aspect of the way in which we process your personal data, please contact the Data Protection Officer. You also have the right to complain to the UK's data protection supervisory authority, the Information Commissioner's Office (ICO). The ICO may be contacted via its website which is, by live chat or by calling their helpline on 0303 123 1113.

GardX Anti-Slavery and Human Trafficking Statement

GardX is committed to ensuring that there is no modern slavery or human trafficking within our business or any element of the supply chain.

We have put in place an Anti-Slavery and Human Trafficking Policy which reflects our commitment to acting ethically and with integrity in all our business relationships and ensuring that we have effective systems and controls in place to ensure modern slavery and human trafficking is not taking place within our business or supply chains, in accordance with The Modern Slavery Act 2015.

Anti-Bribery and Corruption Statement

GardX is committed to ensuring that their operations and those of their subsidiary organisations are conducted in accordance with the UK Bribery Act 2010 and the standards it sets. Compliance with the UK Bribery Act 2010 is essential to the operating procedures of GardX and its subsidiary organisations and therefore the full cooperation and commitment of all its staff is expected to maintain these high standards. It is GardX's policy to conduct business in an honest way, and without the use of corrupt practises or acts of bribery to obtain any advantage.
GardX is committed to ensuring adherence to the highest legal and ethical standards, and this is reflected in every aspect of the way in which we operate, and this includes any form of tax evasion.

This is not just a moral issue, but a legal requirement. Bribery is a criminal offence in the majority of countries in which GardX operates. GardX attaches the utmost importance to this policy and will apply a zero-tolerance approach to any acts of bribery and corruption by any agents, employees, or third-party representatives.

How To Contact Us

If you have any questions regarding this notice, the use of your data or your Individual rights please contact our Data Protection Officer at:

2nd floor, Lake House,
2 Port Way,
Port Solent,
United Kingdom

or by e-mailing: [email protected]

or by telephoning 01243 376426 where a member of our team will help you.